Frequently Asked Questions

Thank you for choosing our services. We understand that circumstances may arise that require you to cancel your scheduled appointment or reservation. To ensure fairness to our business, we have implemented the following cancellation policy:

1. Cancellations made with less than 24 hours' notice: If you cancel your appointment or reservation with less than 24 hours' notice, full payment will be required. This policy helps us compensate for the lost opportunity to fill the time slot or reservation with another customer.
2. Cancellations made with more than 24 hours' notice: If you cancel your appointment or reservation with more than 24 hours' notice, no additional charges will apply. We appreciate your understanding in providing us ample time to adjust our schedule or accommodate other customers.
3. Rescheduling: We understand that unforeseen circumstances can arise, and you may need to reschedule your appointment or reservation. As long as you provide us with at least 24 hours' notice, we will do our best to find a suitable alternative time or date without any additional charges.

Please note the following important points:

• Cancellations or rescheduling requests should be communicated by phone or email to ensure proper documentation.
• For group bookings or special events, our cancellation policy may differ. Please inquire at the time of booking for specific details.
• In case of a no-show, where no cancellation or communication is received, the full payment will be charged automatically.

We value your time and our commitment to providing quality service. Our cancellation policy is designed to ensure fairness to all parties involved. We appreciate your cooperation and understanding. If you have any questions or concerns regarding this policy, please don't hesitate to contact us.

Thank you, Fit With Lynsay